This course aims to offer practical strategies and to equip healthcare workers with a structured and easy to use communication tool. SBAR provides a structure for healthcare workers to frame communications for effective, prompt, and appropriate communication in healthcare organisations. SBAR enables healthcare workers to speak a common language, resolve differences in communication styles, and enhance patient safety.
 

Learning Objectives:

• Understand the nature and causes of communication breakdowns 

• Understand the importance of effective communication 

• Recognise situations where communication can be improved using SBAR

• Develop skills on the use of SBAR both verbally and in writing during daily activities
   

Target Learners:

• Nursing Aides, Enrolled Nurses, Staff Nurses, Allied Health Professionals

• Class size: 16 - 20 participants 

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Teaching Methods:

• Online learning 
   

E- Assessments:

• Multiple-choice assessment 

• Short answer questions

• Video assessment
   

Duration:

• 2 hours (1-hour online learning, 1-hour E-Assessment)

• Learners will be given 2 weeks to complete the online course

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Certification guidelines:

• In order to obtain certification of the course, a student must:

1. ​Complete all E-learning modules

2. Attain at least a minimum score of 75% for each of the assessment

3. A student may repeat and re-submit the assessment/s if unable to achieve the passing score. A maximum of 3 attempts were unable to achieve the passing score. A maximum of 3 attempts is allowed for each assessment